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Casumo Casino Review
Casumo Casino has built quite a loyal following as an online casino since first establishing itself in 2012. and only continues to make a name for itself in an ever-increasing market that in recent years has seen unprecedented growth. Licensed in the UK and Malta by their respective licensing commissions, Casumo features an extensive gaming library that includes traditional casino games such as online slots and table games, a live casino and sportsbook. They complement this with a generous range of promotional offers through its unique rewards program, dedicated support services and a continuing dedication towards proving the latest in exciting new casino game releases.
- Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and unique 'adventure' promotional system. The site is remarkable for its down-to-earth approach and a wide selection of games from NetEnt, Microgaming, GreenTube, WMS (Williams Interactive), Quickspin, Play'n Go, IGT, Bally Barcrest, NextGen Gaming, Elk Studios and Thunderkick.
- Casino software giant Playtech have rolled out their casino games and live casino product with the online casino Casumo, with plans to further expand the roll out of their software to Casumo’s sister brands Dunder, Kazoom Casino and CasinoSecret in the first quarter of 2021.
Why Choose This Casino
The continued growth in online casinos has seen it become increasingly difficult for a casino to differentiate itself from other casinos and offer something that is unique. This is something that Casumo Casino set out to do from the onset through a unique rewards program that many have since emulated, and while it remains a key component to Casumo’s success, there is more to the eye than is often seen and therefore, to help provide insight, a list of pros and cons has been added in hopes of understanding if Casumo is the right choice for you.
- Generous welcome bonuses
- Massive game library from a large number of top software suppliers
- Offers mobile apps for both Android and iOS
- Multiple Industry awards including Operator of the Year in 2019
- Lacks strong navigational features
- Does not offer telephone support
- Restricts certain countries from registering due to licensing limitations
- Does not accept any cryptocurrencies
Casumo Casino Website – Structure and Navigation
The layout and structure of Casumo Casino were built with the simplicity and not one that was focused on overpopulating it with flashy images. To this end, they hit their mark, almost too well as the solid white background, while it allows for easy identification of its gaming library, it can for some seem to lack a feeling of excitement.
The first impression once arriving at its homepage is the generous sign-up offer that is front and centre, but that quickly changes with an introduction to its sportsbook, various casino games and other pertinent information that Casumo wishes to convey to its visiting public.
This includes tidbits on the average daily rewards its hands out to members, how many free spins are awards per day, its mobile product offering and promotional opportunities. It then further touches on its terms and conditions while at the same time providing various helpful links such as its FAQ page, blog and casino games guide.
Navigationally, the casino is divided into various categories such as slot machines, table games, jackpots, live casino, all games and for those who may wish, a type & search feature that allows members to quickly navigate to a game of interest. While beneficial in terms of navigating to areas of interest, the lack of additional categories navigational qualities can make locating or browsing the games somewhat of a challenge, yet with more than 1000 games on tap, finding many that will entertain is not at all difficult.
How to Register at Casumo Casino?
Registering is a relatively simple process that is designed to quickly enter the requested information and proceed through the various steps. To assist in this, we have included the steps needed to complete the account registration form.
- On the Casumo homepage, click on “Sign” Up”. This will open the registration overlay
- Complete each of the requested steps by filling in the applicable information
- Once completed, click on “Open Account” to submit your information and create your account.
Casumo Welcome Casino Offer - Bonus up to €300 + 20 FS0
The excitement and anticipation of a new customer bonus after completing the registration page is one that is hard to deny. To that end, Casumo strives to make every customer feel appreciated with a first deposit bonus that offers fair bonus terms and does not require entering a bonus code. Resultant on their generosity, new members will receive a casino bonus of up to €300 plus 20 free spins on the action-packed adventure slot Book of Dead. Claiming this bonus is as easy as following these steps and making sure to adhere to the terms and conditions, which stipulate:
- Only those who are UK citizens who have forwarded proof of identity to [email protected] and received approval qualify (Those in other countries are eligible but may receive slightly different offers)
- That all members wishing to claim must be over 18 and opt-in to receive the free spins
- Must make a first deposit of €10 to claim the deposit bonus and upon crediting, wager the bonus and deposit no fewer than 30x making sure not to exceed the maximum per line bet of €0.50 or per spin maximum of €5.00
Casumo Casino section & Games
In wishing to provide the ultimate gaming collection, Casumo made the concerted effort to align itself with multiple leading casino game software development companies. That focus towards detail has resulted in Casumo putting together a library of slots that numbers beyond 3000, an accomplishment few other casinos are able to claim. It is one that is celebrated with top lists such as Must Drop Jackpots, Only At Casumo, New Games, Popular, Jackpots, Casumo Loves and Live Casino.
The collection of slots encompasses virtually every style of the slot from classics and video, and it further includes an extensive array of themes, ways to win, pay lines, all with state of the art soundtracks that intensify the gaming experience. A few of the most popular include Pirates’ Plenty, Ancient Egypt, and 777 Super Burning Wins while new releases include Royal Mint Megaways, Dawn of Egypt and Fortunes of Ali Baba.
A highlight within any casino and often a go-to for those hoping to strike it big, the jackpot section at Casumo is paced with one of the largest jackpot collections online, one that numbers 80 and counting. This includes some of the largest jackpots online from the likes of NetEnt, Yggdrasil Gaming, Red Tiger Gaming and Microgaming with Mega Fortune, Mega Fortune Dreams, Holmes and the Stolen Stones and Major Millions ready and available.
In addition to the slots and jackpot categories, a collection of traditional table games is offered with most popular variants being represented. This includes blackjack and roulette along with casino hold’em, baccarat and texas hold’em as well.
Casumo Casino with Live Dealers
Those with an affection for live gaming will be pleased by the opportunity to test their skills against like-minded players who appreciate the finesse and skill that comes with mastering live blackjack, roulette or for that matter, baccarat. A timeless study, the live casino at Casumo is purposefully designed to include the most sought after games from this genre. It includes special additions such as Monopoly Live, Dream Catcher, Deal or No Deal, Football Studio and Lightning Roulette. Delivered in world-class gaming facilities and powered by Evolution Gaming, the atmosphere and opportunities these games provide are simply extraordinary.
Software Casino Providers
As a highly rated and respected online casino, the range of games and those who supply them speaks volumes about the dedication that Casumo has towards providing a balanced and highly charged gaming environment. This included legends such as Microgaming, NetEnt and IGT to other such as Yggdrasil Gaming, Thunderkick, Bally, ELK Studios, Red Tiger Gaming, Big Time Gaming, Greentube, Pragmatic Play, Playson and Relax Gaming. While those alone provide an extensive volume of games, Casumo opted to keep the good times rolling with the addition of Play’n GO, Quickspin, Williams Interactive, NextGen Gaming, WGS and Greentube, to name a few.
- Big Time Gaming
- ELK Studios
- Evolution Gaming
- Merkur Gaming
- NextGen Gaming
- NYX Gaming
- Play'n GO
- Pragmatic Play
- Push Gaming
- Red Tiger Gaming
- Yggdrasil Gaming
Casumo Casino mobile app
Casumo is one who fully appreciates the value of all its customers, and to show their gratitude and desire to cater to each player’s unique preference, has released a dedicated iOS mobile app for download and for its Android customers, a downloadable Android app. That same appreciation and thoughtfulness went into the design of each app with both featuring the same high-quality selection of games, layout and navigational features. This is extended to the ability to access support services, carry out the personal account and banking related functions as well as redeem account rewards.
In addition to its mobile app products, Casumo further chose to include a mobile website that is, for the most part, a replica of its desktop site, a result of their adopting the latest in HTML 5 software so as to offer a genuine cross-platform betting product. This applies not only to its casino but sportsbook, in-play betting and the live casino.
As a multiple-country facing online casino, Casumo has opted to hand-select a variety of payment service providers to assist its members in terms of making deposits and withdrawing winnings. While some peers offer a larger selection, those that Casumo has partnered with are among the most respected and secure. The range of methods encompasses credit cards, e-wallets, debit cards and the option to upload funds directly from member bank accounts.
A complete list of these options and the relevant minimum and maximum funding/withdrawal amounts are noted in the table below:
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Bank Wire Transfer||€10||-||Immediate||€10||-||2-5 days|
Security & Protection
As a licensed online casino and sportsbook, Casumo Casino operates to the highest standards possible based in part to being a responsible corporate citizen, and in part due to the strict regulations that govern its license. This ensures stick managing of its operation in how it relates to monitoring and testing of its games, how they handle personal and banking information, and how they manage player deposits. To meet their obligations, the casino employs multiple layers of security through the use of SSL 128-bit technology that protects from outside interference and supplements this with the use of firewall software aims at blocking any unwanted visitors.
Online marketing affiliates interested in generating additional revenue through the promotion of Casumo Casino who have proven web traffic can look forward to lifetime commissions of up to 45%. With detailed and proven marketing plans and the assistance of dedicated affiliate managers who work closely with their marketing partners to generate results, affiliates will have access to an extensive portfolio of banners and assistive marketing Martials. To learn more, visit the Casumo Casino affiliate site by clicking on the link.
Casumo Casino is mandated under its licensing to store all player deposits in a separate bank account. Therefore, all deposits are protected to ensure when withdrawals are requested; the appropriate funds are in place to process such requests.
Casumo has been issued licensed by the Malta Gambling Commission and British Gambling Commission. Hot scatter slots.
How can I be sure that the games are fair and random?
All games at Casumo are rigorously tested by third-party testing facilities to ensure random results. This is the responsibility of each software supplier as part of their licensing responsibilities.
Currently, the casino can be viewed in English, German, Danish, Norwegian, Swedish and Finnish.
How do I earn collectables and trophies, and what can value do they have?
Collectables and trophies are earned based on activity within the casino. Each wager placed earns a set number of points based on its size. Collectables and trophies can be redeemed for free cash or free spins.
If I win more than is allowed per withdrawal transaction, can I then submit a second withdrawal for the remainder?
Yes, Casumo will allow for multiple pending withdrawals. If you have a win that exceeds your chosen methods maximum withdrawal amount, simply submit a second withdrawal for the remaining balance.
As part of its welcome bonus, all new players will receive 20 free spins on the Book of Dead video slot. These should be wagered 30 times, and those who wish are free to withdraw their winnings.
Will Casumo Casino charge me a transaction fee for withdrawing my winnings?
here are absolutely zero fees associated with withdrawing winnings at the casino. However, if withdrawing by wire payment, a processing fee may be applied by your financial institution.
About Casumo Casino
Casumo Casino touts itself as a friendly, open and honest online casino that focuses on providing a fun-fuelled casino experience that is packed with high-energy gaming content and your favourite sports. They have been focusing on those core operating policies since 2012 and have worked hard to carve out a reputation built on trust and rewards. Licensed by the Malta Gambling Commission and British Gambling Commission, it works diligently to ensure it provides a safe and secure environment. Based on the large number of industry awards it has received, it is evident those objectives have been met and then some. A sample of these includes:
- 2014/2015 eGaming Review Awards: Innovation in Casino
- 2015 eGaming Review Awards: Mobile Casino Product of the Year
- 2017/2018 eGaming Review Nordic Awards: Mobile Operator
- 2019 International Gaming Awards: Online Casino Operator
To learn more about the casino, interested parties can view their “About Us” page, or alternatively, send questions or comments to:
Casumo Services LimiteThe Unicorn CentreTriq il-UqijaSwieqi, MaltaMalta SWQ 2335
One of the highlights to the customer care centre at Casumo, beyond that of its live chat, is the extensive FAQ section. This is by no means a unique feature, but in terms of the information contained within, it is a substantial time saver for those who prefer not to contact live support or go through the efforts of sending an email and waiting for a reply.
However, with that said, our experience while using the live chat feature they answered within acceptable response times, and the chat hosts were both helpful and knowledgeable. In terms of its email support, this was a little less so as it took several hours before a reply was received, but was found to be informative and accurate in the answers given to our question.
- Customer Support:[email protected]
- Live Chat – 24 hours
- Social Media:LinkedIn Facebook Twitter
Our overall impression with Casumo after completing an in-depth analysis is this is one of the good guys. In a world where new casinos are emerging weekly, there is comfort in longevity, and with competition being as it is, only the strong survive, and to that end, Casumo has shined brightly and had few hiccups along the way. Their ingenuity in creating a rewards-based playing environment has been a model many others have copied and for a good reason, as the proof is in the pudding per se and that proof is the loyal customer base Casumo has managed to create.
As for the overall quality of its gaming catalogue, Casumo once again hits are the right notes by aligning itself with some of the best in casino gaming. The sheer number of available slots is mind-boggling and leaves nothing left undesired. While the same may not be true for its live casino, which considering its importance for many players, could do with an increased number of games, those it does are all popular variants that are highly sought after.
Summarizing, when we consider the overall impression, reputation and range of games, look at its welcome bonuses, rewards system, extensive mobile products and general positive vibe, we access Casumo an overall score of 4 out of 5.
Malta Gaming Authority, Swedish Gambling Authority
BTG, ELK Studios
English, German, Japanese, Finnish, Norwegian, Swedish
It only takes reading the first line of Casumo’s ‘about me’ page to realise that fun is at the heart of their business model. The site was created in 2012, ‘when a parallel universe contacted us telling us that they were in desperate need of help’ (Casumo’s words, not ours!) Casumo is an online gaming site designed to make people smile.
Casumo offers an impressive range of 850 games, the vast majority of these being created by NetEnt, a well-renowned game development company known for their fair-play ethos. The graphics and theming of the game are of high quality, leading to immersive and fun play experiences. The majority of the games featured are slot-based, but there are also branded games such as Jurassic Park and Gun n’ Roses, as well as traditional card games.
Casumo also stands out from the crowd in terms of their website’s theming and image. Where most online casinos opt for dark, mature colour schemes, or classy, grand opulence reminiscent of Las Vegas casinos, Casumo opts for a bright, friendly and, most importantly, easy to navigate website.
Customer service is available on both the website and the mobile app, and, bar the phone service, which can be hit or miss, is reliable and easy to access. Unlike many other online casinos, Casumos’ support service is also multilingual, allowing you to receive the advice you need in the language that is most accessible to you.
Only requiring a minimum deposit of $/€10, Casumo puts the fun back into casinos with their quirky theming, creative games, and friendly interface.
Bonuses and Promotions
Casumo offers a tantalisingly high welcome offer. You’ll receive 20 free starburst spins just for joining up before you even make your first deposit. Casumo will then 100% match your following deposit up to the value of $/€300, meaning new customers can truly explore the site and trial many of its games between their first and following deposits. Of course, as with any offer it is within the companies’ right to stipulate their own terms and conditions in regards to redeeming this offer, so it’s always best to check the terms and conditions.
Casumos website states that it runs various different promotions weekly. However, viewing the Casumo website without an active login means you are unable to see what these currently are. Information on previous events and promotions regarding Casumo seem to be scarce, but there does seem to a regular ‘mini-event’ of sorts happening on Casumo called ‘Reel Races’.
Reel Races runs every 30 minutes 24/7, with $1,000 in cash as well as other prizes to be won each day. Players simply have to use their Reel Race spins to try to earn the biggest jackpots within the allotted time, with the highest spinner winning the prize. It seems this type of frantic fun gameplay is a common feature of the types of promotions Casumo offer, and is ideal for those just wanting to relax and have a laugh.
VIP & Loyalty Program
Casumo’s loyalty system is very reminiscent of a video game. Players can receive bonus’ and rewards when they level up, but other times players can simply discover free spins awaiting them in their inbox when they log in.
As of yet, however, Casumo does not offer any type of VIP casino service and given their fun and free USP, it is unlikely this will change in the near future.
Wagering or Play-through Requirements
Casumo has a 30 times wagering requirement which must be completed before players can redeem any warnings from their welcome bonus. While this may seem a high ratio, it is actually fairly lower than some of the other well known online Casinos.
Deposits, Wagers, and Payment
How to Deposit
Casumo offers a wide range of methods in which to deposit money to play, however, it is important to note that this does not include Paypal. Players can instead opt for; Visa and Maestro credit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill. Unlike some of the larger casino sites, Casumo does not charge you for your deposit.
The time it takes for you to receive your payments depends on the withdrawal method of choice. Traditional bank or card transfers can typically take around 1-3 days, whereas methods such as Skrill and Neteller are pretty much instantaneous. One of the biggest draws that Casumo has, however, that certainly sets it apart from its rivals, is that there is no limit to the number of winnings you can withdraw, and no withdrawal fee. So, if you do happen to be a lucky big winner, you can claim the complete amount of your funds more or less straight away!
Maximum and Minimum Deposits and Payments
For most of the deposit options given, there is a set $/€10 minimum. However, Paysave users have no limit to the amount they can deposit, and the minimum for Skrill users is only $/€5.
Casumo also has no maximum deposit limit, making it the perfect choice for high rollers.
Withdrawal process, time, and know your customer
Unlike many online casinos, Casumo checks your proof of identity when you authenticate your account, instead of at your first withdrawal. The requirements are the same, as other sites, however, and you’ll need to be able to provide acceptable forms of the documentation below to play Casumos games.
Proof of ID
A photo of your passport, driver license or national ID card
Proof of Payment: depending on which method used for your deposit
Credit card: A photo of the back and front of your credit card is required. When photographing the digits on your card, make sure that only the first six and last four numbers are visible.
Proof of the transaction
If you intend to use an e-wallet, you’ll need to verify you are the owner of the e-wallet in question. To do this, log in to your provider and send Casumo a print screen of your account login page.
Proof of Your Address
You will lastly be required to show proof of your address. Accepted forms of proof of address include bills, bank statements, or official letters or documents from a governing body. Your name, home address, and issue date should be clearly visible, and only documents received within the last 3 months are accepted.
Casumo Live Casino Games
Casumo Casino Games
Currently, Casumo offers an impressive 850+ games, which are well known for being innovative and seamlessly programmed.
Slots comprise 785 of Casumo’s resume of games, and the site offers both classic renditions, as well as games with their own little twist. Casumo also offered slot games with licensed themes, such as Guns n’ Roses and Jurassic Park.
Players who look for table games will not be disappointed either, with a total of 15 roulette tables with fun variations such as monopoly, 19 blackjack games, again with a variety of twists and themes, 9 video poker games, and 25 more games such as Stud Poker, Punto Banco, Red Dog, baccarat, and the ever popular Texas Hold’em.
Live Dealer Games
All of Casumos’ live dealer games are powered by either NetEnt or Evolution gaming, which all but guarantees a reliable live feed. Games available to play with a live dealer include Dream Catcher, Roulette, Blackjack, Baccarat, Texas Hold’em and many more.
Mobile & Apps
Casumo Casino Games
Casumos’ casino app is one of the most impressive around. Built using HTML 5, it works perfectly on any smartphone. It also has a great interface, with swiping, scrolling and search options, which make navigating the app a breeze. The best of Casumos’ offerings are available to play, including both slots and table games.
Casumo Licensing & Security
Casumo uses top of the line 128-bit SSL encryption to protect your private information. The online casino is also totally transparent with the fairness of their games, and they are certified by both eCOGRE and TST labs. This means that all their games have been tested to ensure they adhere to the strictest of fair-play rulings.
Licenses and Regulation
Casumo is licensed by both the highly respected Malta Gaming Authority and the UK Gambling Commission.
The casino is registered under ‘Casumo Services LTD’ (Registration number: 39265) and its base of operations is registered to; Unicorn Centre, SWQ 2335.
Casumo Customer Support
Casumo doesn’t offer phone support but does have a fully functioning multi-lingual live chat which is in operation 24/7. There is also a highly informative FAQ section of the website.
- Phone: n/a
- Email address:[email protected]
The Verdict about Casumo
Casumo Casino Reviews
While outwardly Casumo displays itself as the place for not taking life too seriously and having fun, in terms of the protection of your data and the fairness of your gameplay, the casino could not be more serious. With high-level encryption and fully regulated games, Casumo is the ideal place to relieve some tension after a busy and stressful work week.
The games are unique and innovative and are well programmed meaning all you have to focus on is top jackpots. Best of all, as long as you have met the play-through requirements, there is no limit as to how much of your winnings you can withdraw.
Casumo Casino Games Bingo
Overall, if you’re bored of the stuffy formality of traditional online casinos, and are looking for something fun and lighthearted then Casumo is definitely the place for you. With Casumo you are able to enjoy the thrill of a spin or flutter on the cards, in an environment which is bright and refreshing.